OBJECTIVE
Focus on developing brand systems, creating responsive experiences, and delivering pixel-perfect compositions.MY ROLE
User Interface Design, Branding, and Photo EditingCOLLABORATORS
Project Management, Development, Content, and LegalINITIATIVES
HOME PAGE
Compelling photography was a key element of Humana’s brand. One of my responsibilities was to find appropriate images which fit within our strict brand guidelines and adjust them to fit our wide desktop experiences. The photography needed to be engaging, optimistic, and reflective of our diverse audiences.
HELP WIDGET
Sometimes complex questions can only be answered by another human. I designed the help widget featured on both the public site and private member portal. Several variations of this feature were required to communicate variations in the availability of the call center, live chat operators, etc.
CHAT EXPERIENCE
Once a user selected “Chat with Humana”, they were connected with the appropriate care specialist through a brief survey (left). Then they would begin an active chat experience (right). This modal would appear in a separate window to allow free naviagte of the website, without exiting the chat session.
FIND A DOCTOR
At Humana, I delivered elegant, yet complex online forms. I often employed ‘required’ form fields, helper bubbles, radio button options, drop downs, etc. Lastly, specifications were always delivered for both desktop and mobile screen sizes.